WHO WE ARE
TERMS & CONDITIONS
1. Introduction
This document is an electronic record under the Information Technology Act, 2000 and applicable rules thereunder, including amended provisions relating to electronic records in various statutes under Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring publication of rules, regulations, privacy policy, and terms of use for access or usage of this Website.
By accessing, browsing, or purchasing from www.anufurnitures.com ("Website"), you agree to be bound by these Terms & Conditions ("Terms of Use"), our Privacy Policy, and all other policies referenced herein.
2. User Agreement
Your use of the website Anu Furniture (hereinafter referred to as "Website") and all services, tools, and information available on it is governed by the following Terms and Conditions ("User Agreement").
For the purpose of this Agreement:
- "Company" refers to Anu Furniture
- "You" / "User" refers to any individual or entity accessing or using the Website
- "Registered User" refers to users who create an account on the Website
By accessing, browsing, or using the Website, you agree to be bound by this User Agreement. If you do not agree, please do not use the Website.
3. About Anu Furniture
Anu Furniture is a furniture retail company operating in Hyderabad and Bengaluru.
The Website is an extension of our retail operations and allows users to explore, purchase, and inquire about furniture products and services offered directly by the Company.
4. Amendments to Terms
The Company reserves the right to modify these Terms at any time. Updated versions will be posted on the Website and will become effective immediately.
Users are advised to review the Terms periodically.
5. Membership Eligibility
- Users must be 18 years or older
- Users must be capable of entering into legally binding contracts under Indian law
- Minors may use the Website only under supervision of a legal guardian
The Company reserves the right to suspend or terminate accounts that violate these conditions.
6. Account Registration & Responsibilities
When you register:
- You agree to provide accurate and complete information
- You are responsible for maintaining confidentiality of login credentials
- You are responsible for all activities under your account
The Company reserves the right to suspend accounts providing false or misleading information.
7. Product Information & Pricing
- All products listed are sold directly by Anu Furniture
- Prices are subject to change without prior notice
- While we strive for accuracy, errors in product descriptions, pricing, or availability may occur
The Company reserves the right to:
- Correct errors
- Cancel orders due to incorrect pricing or stock issues
- Limit quantities per order
8. Orders, Payments & Delivery
Orders
- Orders are confirmed only after successful payment and verification
- The Company may cancel or refuse orders at its discretion
Payments
- Payments may be made via approved online payment methods
- All transactions are processed through secure third-party payment gateways
Delivery
- Delivery timelines are indicative and may vary
- Delays may occur due to logistics, inventory, or external factors
- Installation (if applicable) may be scheduled separately
Customer Responsibilities
- Ensure proper access (lift, staircase, entry clearance)
- Provide accurate delivery details
Additional Charges May Apply For
- Difficult delivery conditions
- Re-delivery attempts
- Installation (if applicable) will be scheduled separately
9. Returns, Cancellation & Refunds
- Returns and cancellations are subject to the Company's Return Policy
- Custom-made or made-to-order furniture may not be eligible for return
- Refund timelines depend on payment method and banking processes
10. Use of Website
You agree NOT to:
- Upload or share unlawful, harmful, or misleading content
- Violate intellectual property rights
- Attempt unauthorized access to the Website
- Disrupt Website functionality (viruses, hacking, etc.)
Violation may lead to termination of access and legal action.
11. Intellectual Property Rights
All content on the Website including:
- Designs
- Images
- Logos
- Text
are the property of Anu Furniture and protected under applicable laws.
Unauthorized use is strictly prohibited.
12. Disclaimer of Warranties
The Website and services are provided on an "as-is" basis without warranties of any kind.
The Company does not guarantee:
- Continuous or error-free operation
- Accuracy of all information
- That products will meet all expectations beyond stated specifications
Use of the Website is at your own risk.
13. Limitation of Liability
To the maximum extent permitted by law:
- Anu Furniture shall not be liable for indirect, incidental, or consequential damages
- Liability (if any) shall be limited to the value of the purchased product
14. Indemnity
You agree to indemnify and hold harmless Anu Furniture, its employees, and affiliates from any claims, damages, or losses arising from:
- Your breach of these Terms
- Your misuse of the Website
- Violation of any laws or third-party rights
15. Electronic Communications
By using the Website, you consent to receive communications via:
- SMS
- Push notifications
These communications are considered legally valid.
16. Privacy
Your use of the Website is governed by our Privacy Policy, which explains how we collect and use your data.
17. Force Majeure
The Company shall not be liable for failure or delay in performance due to events beyond its control including:
- Natural disasters
- Strikes
- Supply chain disruptions
- Government restrictions
18. Governing Law & Jurisdiction
- This Agreement shall be governed by the laws of India.
- Jurisdiction: Courts of Hyderabad / Bangalore
19. Dispute Resolution & Arbitration
In case of disputes:
- Parties shall attempt amicable resolution first
- If unresolved, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996
- Seat of arbitration: Hyderabad
- Language: English
20. Grievance Redressal
For complaints or concerns, contact:
MANAGER
SRI ANU FURNITURE
4-100, Opp: Telephone Exchange,
Chandanagar, Hyderabad-500050
Phone: 8688003033
Email ID: info@anufurnitures.com
Disputes are subject to Hyderabad Jurisdiction only.
21. General Terms
- This Agreement constitutes the entire understanding between you and the Company
- If any provision is invalid, remaining provisions remain enforceable
- The Company may assign its rights without prior notice
